Promettis
← all services

Maintenance & Support

We keep the lights on so you can focus on growth.

Ongoing care for your product — dependency updates, security patches, monitoring, and rapid incident response backed by clear SLAs.

  • Datadog
  • Sentry
  • PagerDuty
  • Grafana
Discuss this serviceSee related work
services/maintenance-support.ts
1export const maintenanceSupport = {
2  title: "Maintenance & Support",
3  summary: "Proactive monitoring, updates, and SLAs that keep you running 24/7.",
4  focus: [
5    "24/7 monitoring",
6    "Security patches",
7    "SLA support",
8  ],
9  stack: ["Datadog", "Sentry", "PagerDuty", "Grafana"],
10  deliverables: [
11    "Monitoring setup",
12    "Monthly reports",
13    "SLA agreement",
14    "Incident runbooks",
15  ],
16};

What this actually includes

// 01

Proactive monitoring

Uptime, error, and performance monitoring with on-call alerting.

// 02

Updates & patches

Routine dependency upgrades and security patching to stay safe and current.

// 03

Incident response

Defined SLAs and a clear escalation path when something does go wrong.

What you walk away with

  • Monitoring setup
  • Monthly reports
  • SLA agreement
  • Incident runbooks

Also worth a look

Web Development

Lightning-fast, accessible web platforms engineered to convert and scale.

Mobile & App Development

Cross-platform mobile apps with native-grade performance and polish.

Web & App Security (VAPT)

Offensive-security testing that finds vulnerabilities before attackers do.

Have an idea?
Let’s build it.

Tell us what you are trying to build and what has to be true when it launches. If we are not the right fit, we will say so and point you somewhere better.

Get in TouchExplore Projects

hello@promettis.com · +92 300 790 3309

start-project.ts
1const project = await promettis.start({
2  idea: "the one you keep coming back to",
3  stage: "napkin sketch" | "legacy rewrite" | "scale-up",
4  budget: "let's talk about it",
5});
6
7// we reply within one business day