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Mobile2024

OmniStore Cross-Platform App

A unified shopping experience bringing in-store AR navigation and personalised e-commerce into a single mobile application.

2.4M active usersKey result
2.4MMonthly active users
4.8★App Store rating
2×Customer retention

The challenge

Separate apps for online and in-store shopping split the customer base and doubled maintenance.

Our approach

  1. 01

    Merged both experiences into one React Native app backed by Shopify Plus.

  2. 02

    Added AR wayfinding to help shoppers find products inside stores.

  3. 03

    Personalised the home feed from purchase and browsing history.

The outcome

Monthly active users: 2.4M · App Store rating: 4.8★ · Customer retention: 2×. The Omni Retail Group team now owns the full codebase and documentation, with Promettis on hand for ongoing improvements.

All workNext case studyStratos Multi-Cloud Service Mesh

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